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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

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Exceptional service! Took my vehicle in for service. I needed to leave the car for the day. Owner made sure I had a vehicle to use to get to work. He went above and beyond! In today's day and age you don't see that type of personal service much anymore, KUDOS to Elmer's Garage. Highly recommend. Price was in line with what he told me, explained everything to me that was done.


join our team

We are currently on the lookout for the following:

  • Technicians
  • partners

    ASE (Automotive Service Excellence)
    BBB Accredited Business
    Wix
    Brighton Chamber
    Car Care Aware